Would you like to return or exchange an item?
No problem! At Eveloris, you benefit from our 30-day feel-good guarantee with a money-back promise.
You can return your products for any reason — whether you’re not satisfied with the results or simply don’t like them.
To get started, just send a short, informal email to our customer support at support@eveloris.com with the subject “Return/Exchange”, optionally including your order number and a brief explanation so we can assist you as efficiently as possible.
Our support team will promptly provide you with all further instructions via email.
Refunds
You will receive your refund within 24 hours after we receive your return, using your original payment method.
Exchanges
If you would like to exchange an item, please let us know in your email which product you would prefer instead.
Damaged or defective items
If your product arrives damaged or defective, please email us at support@eveloris.com with a short description of the issue and attach a photo showing the defect.